LEGAL REFERENCE

Privacy Policy jo aap samajh sakein

d11 pe aapka personal information, account details aur payment records ko hum protect karte hain strict encryption aur verification processes se. Yeh policy batata hai ke hum kyun...

Account security measuresData protection standardsYour rights explained
d11 Privacy Policy jo aap samajh sakein

Hamara privacy approach Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELP CHANNELS

Privacy questions? Hum yahan hain

Chat Support Aapke privacy concerns ko directly chat se batayein...
Email Request Formal privacy requests—data access, corrections, deletion—ko [email protected] pe...
Account Settings Aapke account dashboard mein privacy controls directly visible...
SECURITY KI BANIYAAD

Kyun aap apne data d11 pe trust kar sakte ho

Encryption Standard

Sab payments aur account logins TLS 1.3 encryption se protected hain. Hamara servers Pakistan aur approved regional data centers mein hosted hain.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast—in sab ke sath hum formal agreements karte hain data handling standards define karne ke liye.

No Third-Party Selling

Hum aapka account data advertisers ya marketers ko nahi bechte. Internal security aur fraud prevention ke liye hi ye data use hota hai.

Audit Trail

Account logins, withdrawals aur profile changes ka complete record aapke account mein visible rehta hai. Suspicious activity aap check kar sakte ho anytime.

Mandatory Verification

Withdrawal request ke time d11 aapka identity aur payment destination confirm karta hai. Fake requests ka koi mauka nahi rehta.

Policy Updates Notification

Jab bhi hum privacy policy mein material change karte hain, hum email aur in-app notification se aapko inform karte hain advance mein.

HAMARI PRIVACY STANCE

Kaise hum dusre platforms se alag hain

01

Local Language Privacy

Hamara policy Roman Urdu mein likha hai, na ki generic English translation. Aap apne bhasha mein samajh sakte ho.

02

Pakistan-Focused Jurisdictions

Hamara data handling approach Pakistani law aur supported ilaqon ke local rules follow karta hai, na ki global corporate defaults.

03

No Hidden Tracking

Hum aapke gameplay history ya betting patterns ko analytics companies ko share nahi karte. Sab data internal hai.

04

Transparent Payment Data Flow

JazzCash, Easypaisa, SadaPay, Raast transactions d11 mein encrypted rehte hain. Hum sab details share nahi karte unless law demand kare.

05

User-Controlled Deletion

Account close karte time aapka personal data scheduled deletion ke liye mark hota hai, financial records ke except jo law require kare.

06

Direct Support, No Automation

Privacy requests ko real team handle karta hai, na ki auto-reply bots. Aapka concern properly investigate hota hai.

07

No Cookie Forced Consent

Hum aapko cookie banner se annoyed nahi karte. Essential security cookies automatic hain, baki sab optional aur account settings mein.

Aap apne data ko kaise manage kar sakte ho

Account Privacy Controls

Login ID, email, phone number aur withdrawal address ko anytime update karo. Sab changes audit log mein save rehte hain.

Session Management

Active sessions dekho aur logout karo remotely. Suspicious login se aap immediately aware ho sakte ho.

Communication Preferences

Decide karo ke hum email, SMS ya in-app notifications mein kya bhejein. Promotions ko opt-out karna easy hai.

Payment Method History

Aapke JazzCash, Easypaisa, SadaPay aur Raast transactions ka full record dashboard mein visible hain. Fraud detect karne mein help karte ho.

Data Export Request

Formal request se d11 aapke sab account data, transactions aur communication ka export de sakta hai structured format mein.

Account Deletion Path

Account close karna chahte ho? Hum aapko proper process follow karne dete hain. Balances withdraw karo, phir permanent deletion request karo.

Zyada puche jaane wale sawaal

Account verification, payment processing, aur fraud prevention ke liye. JazzCash, Easypaisa, SadaPay aur Raast transactions ko legally confirm karna padta hai. Hum sirf wo data rakhte hain jo account security aur legal compliance ke liye zaroori ho.

Nahi. Aapka betting history, win-loss records, aur game preferences sirf d11 ke internal systems mein rehte hain. Analytics, advertisers ya data brokers ko hum ye information share nahi karte.

Encrypted servers mein jo supported ilaqon mein secure data centers mein hain. Hum aapka full card number ya wallet ID nahi rakhte—sirf transaction reference. JazzCash aur Easypaisa apna data khud manage karte hain.

Haan, technical cookies se hum aapka login state aur fraud attempts detect karte hain. Ye security ke liye mandatory hain. Aap account settings se tracking preferences adjust kar sakte ho, par login security automatically on rehti hai.

Unauthorized withdrawal se pehle hum identification verify karte hain. Agar suspicious activity dekho, immediately chat support se contact karo. Hum account lock kar sakte hain aur audit trail dekh sakte hain.

Active account while chalte hain sab records accessible hote hain. Account close karne ke baad, financial records 5 saal (tax law ke liye) rakhte hain. Personal data 90 dino mein delete hota hai unless legal hold ho.

Haan, material changes mein hum advance notice dete hain email aur in-app message se. Version history bhi dashboard mein visible rehta hai. Naye terms accept na karne par aap account keep kar sakte ho par naye features access nahi kar sakte.